Managed IT & Support
- Hardware procurement and setup: computers, servers, network equipment
- Wired and wireless network design and installation
- Business broadband, VPN and secure remote access
- Proactive managed IT with remote and on-site support
ICT and managed IT services in Brisbane
From small business internet and cloud to industrial IoT and OT security: end-to-end technology services for every sector.
Small & Medium Business
SMB Services
Practical, affordable technology that helps small and medium businesses compete, grow, and operate efficiently.
Cyber Security
- Security audits and risk assessments
- Managed firewall and endpoint protection
- Data encryption and secure access
- Disaster recovery and incident response planning
Cloud & Software
- Microsoft 365 and Google Workspace collaboration
- Cloud hosting, storage and automated backup
- CRM and ERP implementation: Salesforce, Zoho
- Custom software and business process automation
Not sure what you need?
Talk to us. We'll assess your current setup and recommend the right starting point.
Get Free AdviceIndustrial & Utility
Industrial & Utility Services
Advanced ICT and OT solutions for factories, utilities, plants, and field operations. We speak both IT and OT, so your operations stay connected, secure, and efficient.
Connectivity & Communications
- Private LTE and 5G networks for industrial sites
- Connectivity for remote and off-grid equipment
- Unified communications for dispersed teams
Industrial IoT & Data
- Sensor and device integration for real-time operational data
- AI-driven predictive maintenance
- Digital twins of industrial processes
- Energy monitoring and optimisation
OT Security
- Cybersecurity audits for industrial control systems
- Firewall and access control for OT networks
- OT incident response planning
- Protection for connected sensors, meters and devices
Industrial Infrastructure & Edge
- Ruggedised hardware and high-reliability plant networks
- SCADA system integration and management
- Edge and hybrid cloud for real-time data processing
- 24/7 remote and on-site monitoring
Projects & Digital Transformation
- Turnkey technology delivery for new plants and facilities
- Digital transformation programs for existing operations
- Technology roadmaps for long-term ICT and OT investment
Architecture & Advisory
Architecture Services
Design services that turn business goals into coherent technology: blueprints, roadmaps and reviews that keep projects on track and budgets intact.
Enterprise & Solution Architecture
- Target-state blueprints aligned with business strategy
- Gap analysis and phased roadmaps with indicative costs
- Vendor-neutral technology selection with cost-of-ownership modelling
- Architecture reviews that de-risk projects before they start
Cloud & Hybrid Architecture
- Azure, AWS and multi-cloud landing zones to Well-Architected standards
- Hybrid designs that keep latency-sensitive workloads on-premises
- Cost, resilience and compliance guard-rails from day one
Security & Network Architecture
- Zero-trust designs for identity, network and workload protection
- Essential Eight uplift plans mapped to ASD and ACSC guidance
- OT and IT segmentation that satisfies auditors and operators
- LAN, WAN, SD-WAN and wireless designs with site surveys
Data & Integration Architecture
- Data platforms and warehouses with governance built in
- API strategy and event-driven integration patterns
- Master data management so every system tells the same story
Software we build
Two problems we solved with our own tools
When the same problem kept turning up and nothing on the market fit, we built it ourselves.
Running a K-12 organisation? Meet Onsitr.
Our in-house contractor management platform, purpose-built for Australian schools. Onboarding, on-site check-in, permit-to-work, and incident capture across every campus.
Onsitr contractor management for schools
Running a data centre? Meet Cofferdam.
A modern DCIM that maps every rack, cable, IP address and watt in your facility, then keeps it in sync with the systems you already run. NetBox-compatible, self-hosted, single binary.
Cofferdam DCIM for data centresFAQ
Common questions
Yes. We serve both small and medium businesses needing practical IT support, as well as large industrial and utility organisations requiring specialised OT and IIoT solutions. We tailor our approach to the scale and complexity of each client's needs.
Information Technology (IT) covers business computing systems: networks, software, cloud, cybersecurity, and productivity tools. Operational Technology (OT) covers the hardware and software that monitors and controls physical industrial processes, such as SCADA systems, PLCs, sensors, and industrial control systems. Trificta bridges both worlds, which is rare in the market.
While we're based in Brisbane, Queensland, we work with clients across Australia. Many of our services, including managed IT, cloud, software solutions, and remote monitoring, can be delivered remotely. For on-site work, contact us to discuss your location and requirements.
Absolutely. Our Industrial & Utility services include full digital transformation consulting, from technology roadmap development to turnkey project execution for new plants or facilities. We manage every aspect of the project, from design to deployment.
Most engagements start with a short discovery workshop where we understand your business drivers, current environment and constraints. From there we produce a target-state architecture (covering business, data, application and technology layers as relevant), a gap analysis against today, and a phased roadmap with indicative costs and dependencies. Engagements can be as tight as a one-week solution design for a specific project, or multi-month enterprise programmes covering an entire technology portfolio, whatever fits the decision you need to make.
Reach out to us via our contact page or call us on 07 2146 9409. We'll have a conversation about your business, current environment, and goals, then provide a tailored recommendation and proposal. There's no obligation to proceed.